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Problems deploying windows 8.1 image

September 17, 2015, 1:20 pm
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I need a solution

I was wondering if anyone else has run into issues with creating and deploying a Windows 8.1 image?

I was able to get the image to deploy by capturing the image following this TECH article but now when it deploys, I have a black screen with no Start menu or tiles and I can only log in as a local administrator or domain administrator. When I try and log in as a user on the domain, it immediately goes to a screen that says logging out. Also, the TECH article suggested creating an additional local administrator account and I did so. When I log in as that account, everything appears correctly.

I can see that the applications I installed are on the image by browsing Windows Explorer and using the run command but basically there are no icons or anything to click, you can only use the run commands to launch anything.

Does anyone have any ideas or suggestions for what I can do to get this to work?

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Using Altiris to deploy to XenApp servers

September 25, 2015, 5:03 am
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I do not need a solution (just sharing information)

I have noticed that there isint any information around for deploying software to Citrix XenApp servers and changing the servers to install mode to install any exe's so i thought I would share my findings for deplying software to xenapp servers from Altris 7.6. Our XenApp servers are all 6.5

Firstly I created 2 batch files, 1 to run install mode and another to run execute mode and called them xa_install_mode.bat and xa_execute_mode.bat

change user /install

change user /execute

I then created a task package delivery to copy the batch files to the same location on all xenapp servers c:\scripts, in our infrastructure we over 200 servers. Create a software package and add the files but when you go to the command line don't fill anything and select advanced, you'll see an option to copy files.

I then created a new task for the software package for the exe that I needed installing and created the command line to run silently. Then I created 2 task command scripts that call the batch files we created earlier, one that runsthe install mode batch file and the other to change back to execute mode. The scripts I created is below.

start /min c:\scripts\xa_install_mode.bat

start /min c:\scripts\xa_execute_mode.bat

Now all the tasks are created I then created a new server job and called the job XA install Software. I added the first task that copies the files, then the second task that runs the xa_install_mode task. I added the third task which is the software package with install silent command and the last task which is the script that runs the xa_execute_mode.bat.

Then deploy by eitther quick delivery or my case new scheule and tagetted all our XA servers, after a while the process completed and the software installed without issues.

You will not have to do this if you installing a msi package as this will change the user mode for you as I have been recently informed for XenAppp 7+, not sure for xenapp 6.5 however.

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Sysprep Win7 with Altiris Agent already installed

September 25, 2015, 9:29 am
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I need a solution

Been reading the forums trying to find the answer I'm looking for. The closest thing I've find is here (http://www.symantec.com/connect/forums/prep-image-...)

The question I have is with using "Prepare for Image Capture"or not using it really. I would love to simply run a batch script to do exactly what needs to be done to prep the Altiris Agent for capturing an image. I normally don't load the Altiris agent until after a computer has been imaged. I am currently not using Altiris to create or deploy images. I manually run sysprep and capture my own images. However, in an effort to save some time, I'd like to try capturing images with the agent already installed. I know the GUID must be removed.

The question is, can I safely/reliably run the following script then run my normally sysprep command. What exact commands does the "Prepare for Image Capture" execute minus sysprep? Below is the script I created based on another Symantec article I found. 

To summarize, if the following works, I'd like to:

Place my customized unattend.xml file in c:\windows\system32\sysprep
Run a .bat file to clear the GUID (coded below).
Run sysprep from c:\windows\system32\sysprep
Capture my image after the computer shuts down

Will this work? I've read others going much further and deleting all types of XML files in the Altiris directory and also the software delivery folder but is that necessary with 7.6?

=================================================================
net stop "Altiris Deployment Agent"
net stop AEXNSClient

REG DELETE HKLM\SOFTWARE\Altiris\eXpress\MachineGUID
REG DELETE HKLM\SOFTWARE\Altiris\eXpress\NS Client\MachineGUID
REG DELETE HKLM\SOFTWARE\Altiris\Altiris Agent\MachineGUID
=================================================================

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Personality capture can be used AD migration

September 29, 2015, 2:05 am
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I need a solution

Dear All,

We are migrating from one AD to another, means from ABC to ABCD.

In this activity user will be detach from first AD and then attached to new AD.

Can we use DS components of Personality capture to move user profile from first AD to Second AD.

 

Do any one have idea how I can achieve this as Altiris is in picture.

Regards,

Sudarshan

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Drivers Script using LoginW - access denied at remote site

October 2, 2015, 5:23 am
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We recently started using Altiris 7.6 for imaging, software packaging/deployment, and patching for now (plans to expand later). We had a vendor come out and help us get setup and spent a couple of weeks getting all of the bugs worked out (or so we thought). at the time our sister site was not ready and we could not perform any testing with them. Of course now the vendor is gone and i am beating my head on the wall trying to get imaging to work in all of our locations.

So here is the current issue... we are using a script to run as a task as part of the deployment Job to copy and install the drivers using dism. the access to map a drive is using LoginW and our admin account is encrypted as a PWL file.

When our techs at the SS run the deployment job they are getting prompted for credentials and nothing seems to work; it works flawlessly here at HQ.

This is the beginning of the script where it is having problems:

@echo off
x:\loginw.exe -f x:\ADMIN.pwl -c SiteServer1 -d DOMAIN -t 30
if not exist Z:\ net use Z: \\SiteServer1\drivers

i will go ahead and apologize, i am very new to the Altiris world, i come from SCCM and a lot of this is new to me

Help! anyone!

Thanks, DD

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Clients not appearing in Reports

October 6, 2015, 11:28 am
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I need a solution

I need to run a report showing all of the software installed on our computers. 

I followed the instructions here to install Inventory Plug-in and Gather inventory. 

http://www.symantec.com/connect/forums/how-get-rep...

All goes as expected until I try to run the report. When I go to Reports > All Reports, then expand Reports > Discovery and Inventory > Inventory > Cross-platform > Software/Applications > Installed Software by Computer, I only see two computers listed, not the 100+ I am expecting. 

What am I doing wrong? 

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DS 6.9 Linux PE boot - ghost image error.

October 9, 2015, 5:47 am
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I need a solution

Hi,

I'm trying Linux PE boot for the first time (been using WINPE4) and have all the initial required setup ready. I have the Dell Latitiude E6440 Laptop booting into linux automation and registering to the DS console fine.

the DS and the Image folders also mount perfectly.

Now when i try and trigger imaging using the command line below - i get a "Error Number: (8027) Message: A GeneralException occurred" error message.

Command line that i'm using on the laptop:

./Ghost -clone,MODE=restore,SRC=Baseimagexxxx.gho,DST=1 -sure

When i check the GHOSTERR.txt - it mentions - 

A runtime error occurred
Ghost can't load libX11, try running with -Blind

Generated at X11GD.

Any help is greatly greatly appreciated.

Regards,

Vikram

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Change Web for email installation

October 12, 2015, 2:04 am
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I need a solution

Hi,

 I Need to change web url  from http\\sep1:8014 to httt:\\sep1.company.com:8014

 brgds

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Cannot import Windows ADK to DS

October 14, 2015, 9:44 am
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I need a solution

PrebootConfig.jpg

My environment is that we have a server farm on one side of the country where the Notification Server lives.  The Site Server is on the other side of the country where the users live.  I have succesfully installed all the NBS server components on the Site Server and it is listening as it should be.  I am now trying to create the PreBoot Environment.  I have installed Windows ADK locally as asked, but cannot import this to the newly created DS.  Does anyone have any suggestions?

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Running tasks based on Model

October 15, 2015, 11:23 am
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I need a solution

Hey there,

So I looking to run some tasks based on the Model of the machine.

My current scenario is I'm looking to copy drivers based the model #.

Eg. I have a Latitude E7450 & E6410 and I have a network share \\server\Drivers (Each Model has it corresponding folder E7450,E7440,E6410 etc. within) 

So i was hoping for it to see that it's a Latitude E7450 and then copy the drivers from \\Server\Drivers\E6410 and copy it to C:\Drivers.

I've tried some suggestions from here . But I'm obviously missing something,

What tried was, creating a Task --> Run Script

I then pasted this

FOR /F "tokens=2 delims==" %%G IN ('WMIC baseboard get product /format:VALUE') DO SET Model=%%G

ECHO Model: %Model%

if "%model%"=="Latitude E7440" goto E7440
if "%model%"=="Latitude E7450" goto E7450

REM If we didn't find a match, just exit
goto Exit

REM LAPTOPS

:7440
ROBOCOPY /E "\\server\Drivers\E7440" C:\Drivers
goto Exit

:7450
ROBOCOPY /E "\\server\Drivers\E7450" C:\Drivers
goto Exit

:Exit

exit

I then do a Quick run against my test machine, I see a quick dos screen come up and go away. But nothing is coping and the task still shows as running.

If anyone could point me in the right direction, it would be great.

Thanks

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Problem adding users to a Managed Software Policy that include a Software Task > Package Delivery

October 16, 2015, 7:16 am
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I am having a problem with a new Managed Software Policy. I want to setup a policy with a list of tasks which include two scripts and a few other tasks that are Software Packages (flash player, adobe reader). I am applying this policy to a list of users who will use this policy right after imaging a desktop; flash, reader will be updated and some of our standard ie links will get added which are not on my image.

I get the following message when the Software Package tasks are applied:

"8 resources are automatically excluded and not shown in the policy because they are not capable of running one or more tasks selected in the policy (see Altiris log for details about the tasks names). The policy will not be delivered to those resources. Consider removing the tasks that are causing this limitation."

If I remove the Software Package tasks, and leave the two scripts everyone is applied with no problems. It is only when I have the Software Package Tasks applied to the Policy. Are there permissions or roles that need to tweaked? I expected this to work without any problem.

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resource import tool and image location

October 16, 2015, 8:33 am
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I need a solution

Couple a quick questions and thanks for any replies in advance. 

When I run the resource import tool on 7.6, it does not open any gui for me to import my images from 6.9 sp6. Any ideas?

I have copied my images over from the 6.9 server to the 7.6. What folder should they exactly reside in? Because if I try to do a Deploy Image Job, it does not recoginize any of the .img files. Which I would imagine is because I cannot get the resourceimporttool to work.

Any advice is greatly appreciated

Thanks,

158tech

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How to reference DS 6.9.x server from script?

October 20, 2015, 5:27 am
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I need a solution

Hello,

I'm tryng to update BIOS from multiple machines by executing a script in a job in production.

If I execute a similar script in automation (Windows PE) I know I can reference directories in the server like this:

set model=%#!computer@prod_name%
if exist ".\bios\%model%\BIOSUpdate.exe" copy ".\bios\%model%\BIOSUpdate.exe" c:\temp > nul

But, under production, how I reference the Xpress share in the server?

My idea es the following:

- Use tokens for product: set model=%#!computer@prod_name%

- Copy files to local hardisk: copy \\%dsserver%\express\bios\%model%\BIOSUpdate.exe c:\temp > nul (but, how I can reference the share without mapping it ... does the agent have access to the server for copying files?)

- Execute the actual BIOS update c:\temp\BIOSupdate.exe -nopause -noreboot

Any help would be very appreciated.

Thanks.

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Adding WinPE 5.1 to DS 7.6

October 20, 2015, 3:52 pm
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Good afternoon everyone.

Is there any documentation (or steps) on how to install WinPE 5.1 into DS 7.6?  I have installed the Windows ADK for Windows 8.1 Update and applied the WinPE 5.0 to WinPE 5.1 as stated on the Notificaiton/Symantec Console.  I click back on the Preboot Configuration and the second step (Click here to import Windows ADK) is greyed out.  I have attached an image.

Any thoughts on what Im doing wrong?

Thanks

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Question about PXE in 7.6

October 29, 2015, 10:22 am
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I need a solution

Hi since PXE is a site service would it only support the clients in that site? goal is to have multiple pxe server to support the site those are in and clients do not go to a different PXE server if the PXE server in site is not available. 

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Automation Folder in Hierarchy - How to / best practices

November 2, 2015, 1:30 am
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I need a solution

Hi,

Does anyone have some good advice or links to "how to" / "best practices" when working with Automation Folder in a hierarchy.

Some questions I have:

1. IS Windows ADK required both on Parent and Child NS?

2. If I create Automation Folder on Parent NS will it be replicated to Child NS?

3. If Automation Folder is not replicated do I need to create it on every Child NS? Can this be automated?

4. Is the Automation Folder automatically distributed to All Package Servers? Or does this need to be configured.

Thanks.

Stefan

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Windows 10 sysprep default user account issues

November 3, 2015, 8:43 am
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I need a solution

We've upgraded to SMP 7.6 HF 5, however are still having trouble syspreping windows 10. The prepare for image capture task will run without any errors, but we still have issues with the default user profile. The start menu and search buttons don't work for any new user account. Upon further review it looks like the C:\Users\Default folder is incomplete. It only has appdata and documents in it so I would assume something is happening when the user profile is being copied over.

In the prepare for image capture task I have Windows 10 set as the OS type. I've checked the box to run sysprep with admin credentials and put in the credentials for the built in local administrator account. Has anyone else been able to get this to work correctly? 

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Need Help Creating\Deploying Windows 8.1 UEFI Image

November 5, 2015, 10:51 am
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Hey there,

I'm looking for some help creating a Windows 8.1 UEFI Image, here's what i've done so far.

I'm using HYPER-V with Generation 2 VM with Secure Boot Disabled (I believe you cant use secure boot)

- I create in Hyper-V My Windows 8.1 Images all updates and things i need.

- Then I install the altiris agent, and run a Capture Job from the console - (First it runs the prepare, then Capture "Image type:Disk Image") 

- After the VM runs the prepare, the system reboots, boots up using PXE and does the capture

- Now on Dell 7450 Physical with UEFI enabled and Secure Boot disabled. I press F12 for the boot menu where i see listed Legacy Boot and I choose on board Nic,

- Now when i boots to the task list I select the Job I created "Windows 8.1 UEFI STD", computer begins to apply/complete the image deployment.

- Once the image is applied on the Boot to Production sequence begins (reboots the machine) I get "No bootable Devices Found"

20151105_133317(0)_resized.jpg

- I then reboot and press F12 for my boot options and i'm presented with "Legacy Boot" and If i choose Internal HDD , it boots into the OS (i do think the first time it blue screened)   

20151105_133518_resized.jpg

I'm obviously doing something wrong, can anyone provide a way for me to get this working? and point me in the right direction.

Thanks in advance

PS. When i check Disk Management I see 4 partitions =  300mb, 99mb System Reserved NTFS Primary, 128mb Primary, C: NTFS)

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Reboot loop from Boot to Netboot task

November 11, 2015, 4:47 pm
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I need a solution

We recently upgraded to Altiris 7.6 HF5 and after upgrading our OSX NetBoot image, I'm running into problems when attempting to execute the Boot to Netboot task. 

The client will succeed in booting to the correct NetBoot environment, but will then proceed to pickup the "Boot to NetBoot" task again. This will get it caught in a loop. 

Anybody else running into this? Adjusting the registration time doesn't appear to make a difference.

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DS 7.6 (HF4) - Tasks in automation fail on predefined computers

November 13, 2015, 12:59 am
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Hi,

I am testing automation with DS 7.6 (HF4) and it seems like it is working fine if I use existing computers however if I have a predefined computer all tasks fail to run.

I receive either the following error messages within the automation (smp.log):

CAtrsException exception, error = "Unable to find class ID", OS error = 2147746291, at line 69

CAtrsException exception, error = "Failed to execute task", OS error = 2147746291, at line 535

Or if I try to schedule a task / job from the console I receive the message "This device is not capable of running this task".

Has anyone else seen the same problem or has anyone seen this working?

Stefan

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