8.0 HF2
When I try to do a scripted install, whether via boot disk or booting to automation, about half the time, it fails with this error:
PectAgent.log
[2016/07/29 21:17:29.840 1788:1792 2] ..\..\apps\DeploymentClient\PECTAgent\ClientConfig.cpp:1880 Task server List Xml= <response result="failure" code="7" description="The handler 'GetClientTaskServers' is failed to process request. Called without 'resourceGuid' parameter or with invalid.">The handler 'GetClientTaskServers' is failed to process request. Called without 'resourceGuid' parameter or with invalid.Request: source=192.0.2.175, version=8.0.2571.0, size=83, page=GetClientTaskServers.aspx</response>
[2016/07/29 21:17:29.840 1788:1792 0] ..\..\apps\DeploymentClient\PECTAgent\ClientConfig.cpp:1909 Agent Exception, Error in Getting list of task servers from NS.. ErrorCode=0, SystemError=6
[2016/07/29 21:17:29.854 1788:1792 2] PECTAgent.cpp:160 Stopping PECTAgent. Please check for Network configuration or server name resolving problem and try again.
SMP.log:
<event date='07/29/2016 21:17:29.8540000 -08:00' severity='1' hostName='minint-n3rh9ca' source='PectAgent' module='PECTAgent.exe' process='PECTAgent.exe' pid='1788' thread='1792' tickCount='73062'>
<![CDATA[..\..\apps\DeploymentClient\PECTAgent\ClientConfig.cpp:1909 Agent Exception, Error in Getting list of task servers from NS.. ErrorCode=0, SystemError=6]]>
</event>
Altiris Log Viewer:
- Unable to get the package credentials for the specified request (Request: , Exception: System.FormatException: Unrecognized Guid format.
- Deployment Solution: Exception encountered while updating TCP IP information about a resourceUnrecognized Guid format. at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
- NSE dispatch failed for: id=5889, from: 0, to: 'Basic Inventory Capture Item' (1592b913-72f3-4c36-91d2-d4eda21d2f96)
- [1/3] Failed to process event: # 5889, 12.52 KB, C:\ProgramData\Symantec\SMP\EventQueue\EvtQueue\e1003179c0d645ca95bef9a00435e026.nse
In case this is relevant, the NS's name is dept-deploy, with a FQDN of dept-deploy.dept.example.edu, however, I have a DNS entry to let us reach it at deploy.dept.example.edu. The TS/PS is dept-deployss.
Thoughts?
Thanks!